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Balancing Internal and External Expertise in Operations

  • Feb 20
  • 1 min read

Balancing internal and external expertise in operations


  • How should internal and external expertise be orchestrated so capability grows over time?

  • Is there a model that describes where external input should be sought, where it should be absorbed and where internal deployment should be revisited?

  • How does a resource constrained organization better sense opportunity, select better options, make better decisions - how does it become more resilient, more responsive, more strategically important?


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